Customer pledge

Treating customers fairly is more than just an FCA Principle, it is part of the sound foundation on which our business is built. We aim to develop strong, lasting relationships with our clients.

We will always seek to produce clear literature to enable potential investors to understand easily how our products work. We are committed to providing this transparency as far as possible for the duration of any
investment with us. We provide regular, clear statements to clients. Both clients and their advisers can also use their secure log in on this website to access details of their accounts, including current and back-dated valuations. In addition, we will alert our investors and/or their advisers, to any information and issues we think are of importance to their investment.

Customers can contact us by email, phone, fax, letter or by using the Contact details form on this site.